Privacy Policy
Overview
This Privacy Policy explains how Sewer Line Repair Portland, OR (“we,” “us,” or the “Site”) collects, uses, discloses, and safeguards information when you visit sewerlinerepairportlandor.com or submit a request related to Sewer Line Repair, trenchless sewer line replacement, trenchless plumbing, fix sewer line, sewer pipe repair, or main sewer line repair.
By using the Site, you agree to this Policy. If you do not agree, please do not use the Site. We may update this Policy from time to time; changes will be posted here.
Who we are and how this site works
We are a lead‑generation and referral website. Our mission is to connect homeowners in and around Portland, OR with independent contractors who handle sewer line services, including Sewer Line Repair and trenchless solutions. These contractors are not our employees; they operate their own businesses and may maintain their own privacy practices.
To fulfill your request, we may share your information with one or more independent service providers so they can provide quotes, schedule service, or follow up with you about your project.
Service‑area notice: This is a service‑area business. We do not operate a staffed office in Portland, OR.
Information we collect
Information you provide: name, phone number, preferred contact method, details about your property or service address, issue descriptions (for example: backups, slow drains, odors), photos or videos you choose to upload, scheduling preferences, and any other information you include in forms or chat on the Site.
Information collected automatically: IP address, device identifiers, browser type, pages viewed, time spent, referring/exit pages, approximate location derived from IP, and interactions with our forms and content. We may use cookies, pixels, and similar tools to collect this data.
Information from partners: We may receive updates from advertising partners, analytics providers, anti‑fraud services, and independent contractors (for example, appointment status or job completion notes connected to your request).
How we use information
- Match your request with a suitable independent contractor and coordinate quotes or scheduling.
- Operate, maintain, and improve the Site and our lead‑generation processes.
- Communicate with you about your request, including confirmations and follow‑ups.
- Personalize content, measure performance, and perform analytics.
- Detect, prevent, and address fraud, security, or technical issues.
- Comply with legal obligations and enforce our terms.
Cookies and similar technologies
We use cookies, pixels, tags, and local storage to remember your preferences, understand how the Site is used, and improve performance. You can manage cookies through your browser settings, which may limit certain features. Some third‑party tools set their own cookies; their practices are governed by their policies.
Advertising and analytics
We may use analytics services and advertising partners to understand Site traffic and deliver or measure ads. These partners may collect or receive information from our Site and other websites to provide measurement, audience insights, and interest‑based advertising. You can opt out of many interest‑based ads through your browser settings and industry tools (for example, NAI or DAA opt‑out pages). Your browser add‑ons and privacy tools can also help control tracking technologies.
Call, text, and communication preferences
If you ask to be contacted, you may receive calls, texts, or emails from us or from independent contractors regarding your request. Message and data rates may apply. If you call a tracked phone number listed on the Site, the call may be routed through a call‑tracking service and may be recorded or transcribed for quality assurance and to verify lead quality. By using these channels, you consent to such processing where permitted by law.
You can opt out of marketing texts at any time by replying STOP. Operational messages related to an active request may still be sent as allowed by law.
Sharing your information
- Independent contractors and service partners: We share your request details with one or more local providers so they can provide quotes, schedule visits, or complete work you authorize.
- Vendors and processors: We share information with vendors that provide services such as hosting, security, analytics, advertising, call tracking, customer support tools, and form processing. These vendors process data on our behalf under appropriate agreements.
- Legal, safety, and compliance: We may share information to comply with law, respond to lawful requests, protect our rights, prevent fraud or abuse, or in connection with a merger, acquisition, financing, or sale of company assets.
Sources of information
We collect personal information directly from you (forms, calls, texts), automatically (cookies, device data), and from third parties (analytics partners, advertising networks, independent contractors who update the status of your request, and publicly available sources where allowed).
Data retention
We retain information for as long as needed to fulfill the purposes described in this Policy, including matching you with contractors, maintaining records of requests, resolving disputes, improving services, and meeting legal obligations. When information is no longer needed, we may delete it or de‑identify it according to our retention practices.
Your choices and rights
- Access, update, or correct your information: You may request a copy of your information or ask us to correct inaccuracies.
- Delete: You may request deletion of your personal information, subject to legal and operational requirements.
- Opt out of marketing: You can opt out of marketing emails by using unsubscribe links. You can opt out of marketing texts by replying STOP. You can also request changes through the contact form on our website or by using the phone number listed on the Site.
Depending on your state of residence, you may have additional rights (for example, to appeal a denied request or to opt out of targeted advertising or certain sharing). We do not sell personal information for money. We may “share” certain data for interest‑based advertising as that term is defined in some state laws; you can opt out through browser settings, industry tools, or recognized preference signals where supported. We will not discriminate against you for exercising your privacy rights.
Do Not Track and Global Privacy Control
Some browsers transmit Do Not Track (DNT) signals. Because there is no common industry standard, we do not respond to DNT at this time. We endeavor to honor Global Privacy Control (GPC) signals to the extent they indicate an opt‑out of sharing for targeted advertising, where feasible with our systems and partners.
Data security
We use administrative, technical, and physical safeguards designed to protect personal information. Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please use caution when sharing information online.
Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we will delete it as soon as reasonably possible.
International visitors
This Site is intended for users in the United States. If you access the Site from outside the U.S., you understand that your information may be transferred to, processed, and stored in the U.S., where laws may differ from those in your country.
Service‑area context
We help connect customers with local sewer line professionals serving Portland, OR and nearby communities, including East Portland, OR, Downtown Portland, OR, Pearl District, OR, North Portland, OR, Northeast Portland, OR, Southeast Portland, OR, Southwest Portland, OR, Beaverton, OR, Gresham, OR, Hillsboro, OR, Milwaukie, OR, Tigard, OR, Lake Oswego, OR, Tualatin, OR, West Linn, OR, Happy Valley, OR, Cedar Mill, OR, Oak Grove, OR, and St. Johns, OR. Listing these areas helps visitors understand the geographic scope of our lead‑generation services for Sewer Line Repair and trenchless solutions.
Third‑party links and contractor websites
The Site may link to contractor websites or other third‑party resources. We are not responsible for the privacy practices of those parties. We encourage you to review their privacy policies before providing any information.
Changes to this Policy
We may update this Policy to reflect changes in our practices or applicable laws. We will post updates on this page with a revised effective date. Your continued use of the Site after changes become effective means you accept the updated Policy.
Contact Us
If you have questions about this privacy policy, contact Sewer Line Repair Portland, OR email us [email protected].